The flow

Six steps from "we should do something" to a signed-off artefact.

No marketing language; this is how a cohort actually runs from the first email to the alumni open office a quarter later.

Step one
20-minute intake call

We ask what program is on your desk, what you have tried, and what failed. About one in six callers gets told a different program will fit better; one in twenty gets told that none of ours will.
Step two
Cohort assignment

We slot you into the next cohort that matches your seniority and timezone. If a cohort is full or mismatched, we hold your seat for the following one rather than crowd a class that is already running well.
Step three
Pre-class diagnostic

A short questionnaire and (for some programs) a sample artefact upload. The instructor reads every diagnostic before week one and uses it to seed cohort discussions.
Step four
Live cohort weeks

Sessions run live; recordings cover scheduling slips. Critique rounds are not optional. The middle weeks are the ones that move your draft from a sketch to something you would show your manager.
Step five
Final artefact and certificate

You ship your artefact, the cohort signs off (or doesn't — a polite no is sometimes the most useful feedback), and we issue the named certificate. The cohort channel stays open for 90 days.
Step six
Quarterly alumni open offices

Alumni are invited to a 60-minute open office every quarter, hosted by a Training Director. No agenda, no slides. Bring the question that came up six months after class.

Before / after

What concretely changes for a team that finishes one of the longer programs.

Short labs produce smaller deltas. The eight-week paired team programs produce most of the changes below.

Before a Byte System cohort

Event playbook lives in three different docs, all out of date
Post-event leads sent to sales as a CSV; sales archives most of them within a week
No shared definition of "event lead" between marketing and sales
Run of show is improvised in the green room with the AV vendor

After a working artefact

A single playbook page lives in your team wiki, signed by you and your manager
A 21-day cadence triggers automatically with named owners by lead grade
A scoring rubric — written by your team, calibrated together — agreed in week three
AV vendors get a rehearsed run of show with named transitions, three rehearsals deep

Next step

We run the intake call against your real situation, not a template. If we cannot help, we say so on the call.